Build your medal rack in four clear steps
Choose the service or jurisdiction, add the awards, compare product formats and check the finished arrangement before ordering. Save the rack at any stage and return when you have the remaining details.
What to have ready
Save the rack at any stage and return when you have the remaining details.
The award list
The recipient's award list or service record, plus any clasp details. Not sure? Start from a checked common group or the medal library search.
Preferred format
Full-size, miniature, ribbon bar, frame, case or keepsake box. You can compare formats inside the builder before deciding.
Personal details
Engraving text, plaque wording and the required date. A photograph is also needed for photo frame products.
Your rack in 4 steps
Choose the service or jurisdiction
This sets the relevant award and order of wear rules used by the builder.
Add medals and clasps
Search by award name, browse the library or start from a common group.
Choose the format and personalise it
Compare full-size medals, miniatures, ribbon bars, frames, cases and keepsake products.
Review and order
Check names, service details, quantities, layout, delivery details and the configured price.
Build your medal frame
Select your medals
Search medals by name, campaign, country, or even colour. Add them to your rack.
Choose your frame style
Choose to have you medals displayed with or without a photo
Personalise your frame
Enter the required text for your engraved plate, you can add three lines with up to 22 characters including spaces per line. Upload your photo? The photo frames are designed to fit a standard 4 x 6 photo (100mm wide x 150mm high). Upload a JPEG or PNG sized to at least 1200 pixels wide by 1800 pixels high. Avoid screenshots, compressed social media copies and images with important details close to the edge. if you've chosed the photo option.
Review and order
Check names, service details, quantities, layout, delivery details and the configured price.
| Size | Holds | Dimensions |
|---|---|---|
| Small Medal Frame | Up to 4 medals | 285 x 285 mm |
| Medium Medal Frame | 5-8 medals | 460 x 300 mm |
| Large Medal Frame | 9-12 medals | 650 x 320 mm |
| Small Photo Frame | Up to 4 medals | 400 x 285 mm |
| Medium Photo Frame | 5-8 medals | 570 x 285 mm |
| Large Photo Frame | 9-12 medals | 750 x 285 mm |
What happens after checkout
Review
The team reviews the saved rack against the selected jurisdiction and published order of wear guidance, and contacts you when an award, clasp, layout or personal detail needs clarification.
Production
The order enters production once details are confirmed. Custom medal sets and frames take 3 to 5 weeks production. Pre-made Common Groups dispatch within 2 days.
Dispatch
You receive an email when the order is scheduled with a tentative completion date, when the mounter is assigned, and when the order is dispatched with tracking, or a confirmation to collect for click and collect orders.
Save and return
Save the rack at any stage and come back when you have the remaining details. An account is needed to save a rack, and saved racks expire after 90 days.
Compare the formats
All prices include GST.
| Format | Best for | From |
|---|---|---|
| Full-size medals | Ceremonial wear, commemorative events and display | $60.00 per medal |
| Miniature medals | Formal and mess dress settings | $45.00 per medal |
| Ribbon bars | Day wear without the full medals | $12.25 per ribbon |
| Medal frames | A permanent framed display with a plaque | $180.00 |
| Photo frames | Photograph, medals and plaque in one display | $215.00 |
| Presentation sets | Complete the package with a fitted case | $47.50 fitted case |
| Cases and boxes | Protection, storage and gifting | $33.00 |
Common questions
What information do I need before I start?
The recipient's award list or service record, clasp details, preferred product, engraving text and required date. A photo is also needed for photo frame products.
Do I need an account?
Yes, to save a rack. An account is needed to save a rack, and saved racks expire after 90 days.
How do I save a rack?
Save at any stage inside the builder and return when you have the remaining details.
What happens after checkout?
The order enters a review and production process. The team contacts you when an award, clasp, layout or personal detail needs clarification, and you receive order and dispatch updates by email.
What happens when an award is missing?
Report it through the missing medal form with the full award name, issuing authority and a reliable source. The data team reviews and adds verified awards.
Which photo file types do you accept for frames?
The photo frames are designed to fit a standard 4 x 6 photo (100mm wide x 150mm high). Upload a JPEG or PNG sized to at least 1200 pixels wide by 1800 pixels high. Avoid screenshots, compressed social media copies and images with important details close to the edge.
Will I see a proof of my frame?
The team checks image quality, crop and layout before production, and contacts you if the photograph will not display or print properly.
How long do you keep uploaded images?
Photographs are kept only as long as needed to produce and support your order.
Do frames include medals?
Yes, the frame is configured around the replica medal group you build. Customer-supplied original medals can also be framed, arranged through the support page.
Which plaque details fit my frame?
You can enter three lines of text, with each line holding 22 characters including spaces. Name, service number, rank, unit, service dates or a short dedication. Keep wording concise for clear engraving, and check the preview for spelling and line breaks.
What are the frame dimensions?
The frame dimensions depend on the medal count and layout. The chart below details the dimensions for all frame configurations.
| Format | Best for | From |
|---|---|---|
| Full-size medals | Ceremonial wear, commemorative events and display | $60.00 per medal |
| Miniature medals | Formal and mess dress settings | $45.00 per medal |
| Ribbon bars | Day wear without the full medals | $12.25 per ribbon |
| Medal frames | A permanent framed display with a plaque | $180.00 |
| Photo frames | Photograph, medals and plaque in one display | $215.00 |
| Presentation sets | Complete the package with a fitted case | $47.50 fitted case |
| Cases and boxes | Protection, storage and gifting | $33.00 |
Which glazing do you use in the frames?
Frames are glazed in clear acrylic, a lighter and safer choice than glass for wall display and transit.
Ready when you are
Start with the medal list, save at any stage, and see the configured price before checkout.
Start your rack →