Build your medal rack in four clear steps
Choose the service or jurisdiction, add the awards, compare product formats and check the finished arrangement before ordering. Save the rack at any stage and return when you have the remaining details.
What to have ready
Save the rack at any stage and return when you have the remaining details.
The award list
The recipient's award list or service record, plus any clasp details. Not sure? Start from a checked common group or the medal library search.
Preferred format
Full-size, miniature, ribbon bar, frame, case or keepsake box. You can compare formats inside the builder before deciding.
Personal details
Engraving text, plaque wording and the required date. A photograph is also needed for photo frame products.
Four easy steps
Ordering your medals has never been easier with Rack Builder's four simple steps.
Choose the service or jurisdiction
This sets the relevant award and order of wear rules used by the builder.
Add medals and clasps
Search by award name, browse the library or start from a common group.
Choose the format and personalise it
Compare full-size medals, miniatures, ribbon bars, frames, cases and keepsake products.
Review and order
Check names, service details, quantities, layout, delivery details and the configured price.
What happens after checkout
Review
The team reviews the saved rack against the selected jurisdiction and published order of wear guidance, and contacts you when an award, clasp, layout or personal detail needs clarification.
Production
The order enters production once details are confirmed. Custom medal sets and frames take 3 to 5 weeks production. Pre-made Common Groups dispatch within 2 days.
Dispatch
You receive an email when the order is scheduled with a tentative completion date, when the mounter is assigned, and when the order is dispatched with tracking, or a confirmation to collect for click and collect orders.
Save and return
Save the rack at any stage and come back when you have the remaining details. An account is needed to save a rack, and saved racks expire after 90 days.
Compare the formats
All prices include GST.
| Format | Best for | From |
|---|---|---|
| Full-size medals | Ceremonial wear, commemorative events and display | $60.00 per medal |
| Miniature medals | Formal and mess dress settings | $45.00 per medal |
| Ribbon bars | Day wear without the full medals | $12.25 per ribbon |
| Medal frames | A permanent framed display with a plaque | $180.00 |
| Photo frames | Photograph, medals and plaque in one display | $215.00 |
| Presentation sets | Complete the package with a fitted case | $47.50 fitted case |
| Cases and boxes | Protection, storage and gifting | $33.00 |
Common questions
What information do I need before I start?
The recipient's award list or service record, clasp details, preferred product, engraving text and required date. A photo is also needed for photo frame products.
Do I need an account?
Yes, to save a rack. An account is needed to save a rack, and saved racks expire after 90 days.
How do I save a rack?
Save at any stage inside the builder and return when you have the remaining details.
What happens after checkout?
The order enters a review and production process. The team contacts you when an award, clasp, layout or personal detail needs clarification, and you receive order and dispatch updates by email.
What happens when an award is missing?
Report it through the missing medal form with the full award name, issuing authority and a reliable source. The data team reviews and adds verified awards.
Ready when you are
Start with the medal list, save at any stage, and see the configured price before checkout.
Start your rack →